FAQs

Where is Zomboots located?

Our storefront is online, but our office is located in Dawson Creek, British Columbia. 

Does Zomboots only have one style of boot?

Zomboots is a new company that is determined to perfect every boot we make. Currently we only have one style of boot, the Dead Walker. We are designing other styles of boots that will be released when we are satisfied with them. 

Are the Zomboots waterproof?

All of our boots are treated with a water resistant finish. They also include features such as a tongue that is attached to the inner sides of the boot to minimize water penetration. Although the boots handle water very well, we cannot guarantee they are 100% waterproof. Their waterproofness over time heavily depends on how well you maintain your boots. 

How long does it take to break in a pair of Zomboots?

As everyone's foot is a little different, it is hard to predict how long it will take to break them in. The leather will feel stiff when you first try them on, but over the next couple days, the leather will soften and mold to your measurements. 

Do you ship to customers outside Canada?

Yes, we can ship internationally, although customers will be required to pay shipping and duties. 

Are Zomboots CSA approved?

Zomboots have steel toes, but are not CSA approved. 

How do I reach customer service?

Please use the Contact section on the footer menu to contact us. We will respond to you as soon as we are able to.

How do I contact Zomboots if I need to return/exchange my boots?

Please use the Contact section in the footer menu to let us know why you need a return/exchange. We will then give you instructions on how to return your Zomboots.