Exchange & Returns

Warranty

Zomboots provides a 2 month warranty from the date of purchase against manufacturing defects. At our sole discretion, we will either pay for repairs procured by the customer or make arrangements for the boots to be returned to us for repair.

After the 2 month warranty, repairs will be the responsibility of the customer. 

The Zomboots warranty does not cover wear and tear. 

Online Exchange / Return Policy

If a customer is not satisfied with the product:

Regular-priced items are eligible for a full refund to the original payment method. These items must be returned unworn with proof of purchase within 14 days of receipt of the purchase. 

Zomboots does not give refunds on discounted items. Discounted items can only be returned for exchange or for store credit. 

Customers are responsible for all shipping costs back to the store. For customers living in Canada, we will ship your first exchanged item from the store at no additional charge.

International orders will be returned and exchanged at the customer's expense.